Welcome to Arshedni. These Terms of Service ("Terms") govern your access to and use of the Arshedni platform, website, and services (collectively, the "Service") operated by Arshedni ("we," "us," "our," or "the Operator"). Arshedni is operated as a sole proprietorship by an independent Saudi professional authorised under a Saudi Freelance Work Document (‏وثيقة العمل الحر‏) issued by the Ministry of Human Resources and Social Development of the Kingdom of Saudi Arabia.

By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.

1. Service Description

Arshedni is an AI-powered platform that generates feasibility study reports for business ideas in the Saudi market. The Service is offered in two tiers:

1.1 Standard Tier

The Standard tier includes:

AI-assisted business idea analysis through a conversational interface (9 data points collected)
Automated generation of feasibility reports covering market analysis, financial projections, licensing guidance, HR planning, marketing strategy, risk assessment, and growth roadmap
Bilingual report generation (English and Arabic)
Up to 3 completed reports per account
Typical processing time: 2 to 5 minutes

1.2 Premium Tier

The Premium tier includes everything in the Standard tier, plus:

Extended intake interview collecting 21 data points with industry-adaptive questioning
A 25-section feasibility report with additional coverage including project profile, product description, business model canvas, technology and innovation analysis, competitive advantage, supply chain assessment, timeline milestones, technical requirements, capability assessment, capital and funding analysis, Saudization compliance, environmental impact, exit strategy, and actionable recommendations
Multi-model analysis using additional AI providers for deeper validation
Sensitivity analysis and financial stress testing across multiple scenarios
Conditional specialist analysis triggered by industry type (e.g., food safety compliance, cybersecurity assessment, investor readiness evaluation)
Up to 1 completed premium report per account
Typical processing time: 30 to 60 minutes

1.3 Common Features

A searchable database of business licenses and permits
PDF export of completed reports
Email notification upon report completion

2. Eligibility

You must be at least 18 years old and legally capable of entering into contracts under the laws of the Kingdom of Saudi Arabia. By using the Service, you represent and warrant that you meet these requirements.

3. Account Registration

To access the Service, you must create an account by providing:

Your full name
A valid email address
A Saudi mobile phone number (+966) for verification
A secure password

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Payment Terms

Certain features of the Service require payment. All prices are displayed and processed in Saudi Riyals (SAR). Payment is due at the time of purchase. We reserve the right to change pricing with reasonable notice.

5. Refund & Cancellation Policy

In accordance with the Saudi E-Commerce Law, the following refund terms apply:

Successful Report Generation: Once a feasibility report has been successfully generated and delivered, no refund is available. AI-generated reports are considered consumed digital goods upon delivery.
Failed Report Generation: If the Service fails to generate a report due to a system error (not user error), and no fallback report is provided, the report credit will be restored to your account automatically. No separate refund is required as no payment is consumed.
Processing Time: Standard reports typically complete within 2 to 5 minutes. Premium reports typically complete within 30 to 60 minutes. Extended processing times do not constitute a service failure and are not grounds for a refund.
Cancellation: You may not cancel a report once generation has begun, as AI processing resources are consumed immediately upon submission.

For refund requests or disputes, contact us at info@arshedni.com. We will respond within 5 business days.

6. AI-Generated Content Disclosure & Disclaimer

All feasibility reports, analyses, and recommendations produced by the Service are generated entirely by artificial intelligence systems. No human expert reviews, edits, or approves the content before delivery. In accordance with the AI Ethics Principles and Generative AI Guidelines published by the Saudi Data and AI Authority (SDAIA), we disclose that:

All report content — including market analysis, financial projections, legal guidance, HR plans, and risk assessments — is AI-generated using multiple third-party AI models. The Standard tier uses Google Gemini, Anthropic Claude, and Perplexity Sonar. The Premium tier additionally uses OpenAI GPT-4o, xAI Grok, Mistral, and Cohere models for extended analysis and cross-validation.
Reports do not constitute professional financial, legal, or business advice, regardless of the tier selected.
AI-generated content may contain inaccuracies, outdated information, or errors. You should independently verify all data, projections, and recommendations before making business decisions. The use of multiple AI models in the Premium tier does not guarantee higher accuracy.
Licensing information provided is for general guidance only. You must verify current requirements directly with the relevant government authorities.
Financial projections are estimates based on AI analysis and should not be relied upon as guarantees of future performance. This applies to all financial scenarios including sensitivity analysis and stress testing provided in Premium reports.

7. Cross-Border Data Processing

In accordance with the Saudi Personal Data Protection Law (PDPL), we disclose that your data — including business ideas, chat messages, and report inputs — is processed by third-party AI service providers located outside the Kingdom of Saudi Arabia:

United States: Google (Gemini), Anthropic (Claude), OpenAI (GPT-4o), Perplexity (Sonar), xAI (Grok)
France: Mistral AI (Premium tier only)
Canada: Cohere (Premium tier only)
People's Republic of China:DeepSeek (Premium tier only — business-model-canvas agent). DeepSeek is subject to China's National Intelligence Law (2017), which may require Chinese companies to disclose data to Chinese government authorities upon request without notifying you. To opt out, contact info@arshedni.com before generating your Premium report.

By using the Service, you explicitly consent to the transfer and processing of your data by these providers for the sole purpose of generating your feasibility report. We do not sell or share your data for advertising or marketing purposes. For full details on data handling, see our Privacy Policy.

8. Your Data Rights (PDPL)

Under the Saudi Personal Data Protection Law (PDPL), you have the following rights regarding your personal data:

Right of Access: You may request a copy of the personal data we hold about you.
Right of Correction: You may request correction of inaccurate or incomplete personal data.
Right of Deletion: You may request deletion of your personal data, subject to legal retention obligations.
Right to Withdraw Consent: You may withdraw your consent to data processing at any time. Withdrawal does not affect the lawfulness of processing performed before withdrawal.
Right to Object: You may object to the processing of your personal data in certain circumstances.

To exercise any of these rights, contact us at info@arshedni.com. We will respond within 30 days as required by PDPL.

9. User Obligations

You agree to:

Provide accurate and truthful information when using the Service
Use the Service only for lawful purposes consistent with Saudi law
Not attempt to reverse-engineer, copy, or replicate the AI models or algorithms
Not use the Service to generate content that is illegal, harmful, or fraudulent
Not share your account credentials with third parties
Not use automated tools to scrape or extract data from the Service

10. Intellectual Property

10.1 Our IP

The Service, including all software, AI models, algorithms, designs, and branding, is the exclusive property of Arshedni and is protected by intellectual property laws of the Kingdom of Saudi Arabia and international treaties.

10.2 Your Reports

You retain ownership of the business ideas and information you submit. Upon payment, you receive a non-exclusive, perpetual license to use the generated feasibility reports for your personal and business purposes. You may share reports with investors, partners, and advisors.

10.3 Data Usage for Service Improvement

We may use anonymized and aggregated data from the Service to improve our AI models and platform. For details on how we use your data, including for AI training purposes, please see our Privacy Policy.

11. Service Availability

We strive to maintain the Service's availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

Scheduled maintenance (we will provide advance notice when possible)
Third-party AI provider outages or rate limiting beyond our control
Force majeure events including natural disasters, government actions, or infrastructure failures

Premium reports may take up to 60 minutes to process. If processing exceeds the expected timeframe, you will be notified via email once the report is ready or if generation has failed.

12. Limitation of Liability

To the maximum extent permitted by Saudi law:

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied.
We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated content will be accurate or complete.
Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
We shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities.

13. Indemnification

You agree to indemnify and hold harmless Arshedni, its founders, employees, and partners from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

14. Termination

We may suspend or terminate your account at any time if you violate these Terms or engage in conduct that we determine, in our sole discretion, is harmful to the Service or other users. You may delete your account at any time by contacting us. Upon termination, your right to access the Service ceases immediately, but previously generated reports remain accessible for download for 30 days.

15. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service.

16. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the competent courts in Riyadh, Kingdom of Saudi Arabia.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

18. Contact & Complaint Resolution

If you have any questions about these Terms, a complaint, or a support request, please contact us using the details below. We aim to acknowledge all support inquiries within 2 business days and to resolve complaints within 5 business days. Where a matter requires longer investigation, we will keep you informed of progress.

Email: info@arshedni.com
Contact page: arshedni.com/en/contact